Privacy Policy – RepairAtDoor
Effective Date: 01 December 2025
Last Updated: 01 December 2025
At RepairAtDoor, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website or services.
1. Information We Collect
a. Personal Information
We collect personal information when you:
Book a repair service
Request an instant call back
Fill out a contact or enquiry form
This may include:
Full name
Phone number
Email address
Service address
Appliance details and service-related information
b. Automatically Collected Information
When you visit our website, we may collect:
IP address
Browser type and device information
Pages visited and time spent on the site
This data helps us improve website performance and user experience.
2. How We Use Your Information
Your information is used to:
Confirm and manage service bookings
Contact you for service-related communication
Assign technicians for doorstep visits
Improve our services and customer experience
Respond to customer queries and support requests
3. Information Sharing
We do not sell, rent, or trade your personal information.
Your data may be shared only with:
Our internal service team and technicians
Trusted partners involved in service fulfillment
Legal authorities if required by law
4. Cookies & Tracking
RepairAtDoor may use cookies and similar technologies to analyze website traffic and improve functionality. You can disable cookies in your browser settings if you prefer.
5. Data Security
We use appropriate technical and organizational measures to protect your personal data. While we strive to safeguard your information, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
Request access to your personal data
Request correction or deletion of your information
Opt out of promotional communication
To exercise these rights, contact us using the details below.
7. Third-Party Links
Our website may contain links to third-party websites. RepairAtDoor is not responsible for the privacy practices or content of those websites.
8. Children’s Privacy
RepairAtDoor services are intended for individuals aged 18 years and above. We do not knowingly collect personal information from children.
9. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated date.
10. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us:
📞 Phone: 7052063972
📧 Email: repairatdoor.shop@gmail.com
📍 Service Area: Goa, India